ICICI Bank warns customers: This new ‘kind of fraud becoming frequent’ – The Times of India

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ICICI Bank has issued a cautionary advisory to all its customers, urging vigilance against malicious links and files. The bank reports instances where cybercriminals are deceiving customers into downloading harmful files or clicking on malicious links. These files facilitate the forwarding of messages from customers’ mobile devices upon registration on payment apps, as well as unauthorised forwarding of OTPs and other sensitive information.
The bank has asked the customers to remain vigilant and also do not install any suspicious/malicious application on their smartphone.“ICICI Bank never sends any SMS/WhatsApp message to its customers, asking them to call a particular mobile number or download any application,” said the bank.
Along with this, ICICI Bank has also shared some safety tips which customers should follow all the time. Here are the safety tips:

  • Update your mobile with the latest operating system and security patches
  • Install applications only from official and trusted sources like Google Play Store, App Store
  • Install antivirus/security software from a trusted provider and update it regularly
  • Verify the permissions of any applications before allowing access
  • Never click on suspicious links in emails or messages
  • Avoid downloading/ installing unknown applications/files from untrusted sources
  • Never share your confidential information like OTP, password, PIN and card number with anyone

Apart from this, the bank has also asked users to immediately report such frauds to the National Cyber Crime portal.

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